How we work at TSS
Clear policies.
Shared expectations.
Our policies explain how we work together, look after each other, and protect the information entrusted to us. All 26 are published below — open any one to read it in full.
Getting started
The policy index and acknowledgement
People & workplace
Conduct, wellbeing, leave, and employment
- TSS-HR-01
Code of Conduct and Ethics
How we behave with clients and with each other, including conflicts of interest, gifts and bribery.
Version 1.0 · Effective 1 September 2026
- TSS-HR-02
Anti-Harassment and Non-Discrimination Policy
Zero tolerance for harassment and discrimination, and how to raise a complaint under the POSH Act.
Version 1.0 · Effective 1 September 2026
- TSS-HR-03
Remote Work and Telecommuting Policy
How hybrid work runs: where you work, your hours, devices and staying secure away from the office.
Version 1.0 · Effective 1 September 2026
- TSS-HR-04
Time Off and Leave Policy
Sundays, holidays, general, sick, medical and parental leave, and how to ask for time off.
Version 1.0 · Effective 1 September 2026
- TSS-HR-05
Performance Management and Discipline Policy
How we review performance, support people who are struggling, and run a fair process before any disciplinary action.
Version 1.0 · Effective 1 September 2026
- TSS-HR-06
Whistleblower Policy
How to report illegal, dishonest or dangerous conduct safely, with protection from retaliation.
Version 1.0 · Effective 1 September 2026
- TSS-HR-07
Expense Reimbursement Policy
Which costs TSS pays for, including travel, meals and period products, and how to claim them.
Version 1.0 · Effective 1 September 2026
- TSS-HR-08
Health and Safety Policy
Staying safe and well at the office, at home and at client sites.
Version 1.0 · Effective 1 September 2026
- TSS-HR-09
Employee Grievance Policy
How to raise a problem at work and get it resolved.
Version 1.0 · Effective 1 September 2026
- TSS-HR-10
Internship Policy
How internships work at TSS, with extra protections for interns under 18.
Version 1.0 · Effective 1 September 2026
- TSS-HR-11
Resignation and Exit Policy
Notice periods, handover and final settlement when someone leaves.
Version 1.0 · Effective 1 September 2026
Technology & security
Devices, data, access, and responsible use
- TSS-IT-01
Acceptable Use Policy
Rules for using TSS devices, accounts, networks, internet access and tools.
Version 1.0 · Effective 1 September 2026
- TSS-IT-02
Information Security Policy
How we protect company and client information.
Version 1.0 · Effective 1 September 2026
- TSS-IT-03
Password and Authentication Policy
Strong passwords, the company password manager and multi-factor authentication.
Version 1.0 · Effective 1 September 2026
- TSS-IT-04
Data Privacy and Management Policy
How TSS collects, uses, stores, shares and deletes personal data, in line with the DPDP Act.
Version 1.0 · Effective 1 September 2026
- TSS-IT-05
Incident Response Policy
What to do when something goes wrong, from a lost laptop to a data breach.
Version 1.0 · Effective 1 September 2026
- TSS-IT-06
Bring Your Own Device (BYOD) Policy
When personal devices can be used for company work, and the rules that apply.
Version 1.0 · Effective 1 September 2026
- TSS-IT-07
Cloud and App Use Policy
Which apps and online tools can be used for work, and how new ones are approved.
Version 1.0 · Effective 1 September 2026
- TSS-IT-08
Disaster Recovery and Business Continuity Policy
Backups, recovery and how we keep working through a major outage.
Version 1.0 · Effective 1 September 2026
- TSS-IT-09
IT Asset Management Policy
How devices and software are bought, recorded, handed out, returned and disposed of.
Version 1.0 · Effective 1 September 2026
- TSS-IT-10
Software Development and Change Management Policy
How we build, review, test, release and change software.
Version 1.0 · Effective 1 September 2026
- TSS-IT-11
Access Control Policy
Who gets access to which systems, for how long, and how access is reviewed.
Version 1.0 · Effective 1 September 2026
- TSS-IT-12
Social Media Policy
What you can share online about your work at TSS, and what stays private.
Version 1.0 · Effective 1 September 2026
- TSS-IT-13
Confidentiality and Non-Disclosure Agreement
The confidentiality agreement every employee, trainee and intern accepts when they join.
Version 1.0 · Effective 1 September 2026
- TSS-IT-14
Employee Training and Awareness Policy
Security and policy training for everyone, including phishing awareness.
Version 1.0 · Effective 1 September 2026